Shipping and delivery

Last updated: 02 Oct 2026

Everything we sell is 3D printed after you order it. This page explains how long that takes, what shipping costs and how delivery works.

Where we deliver

We deliver across India and to most countries worldwide. Choose your country at checkout to see whether we deliver there and what it costs.

When your order ships

Each order is printed, checked and packed within 3 to 5 working days of payment. Working days are Monday to Saturday, excluding public holidays. Custom and bulk orders can take longer; we'll confirm the timeline with you before you pay.

Delivery time

• Within India: after dispatch, delivery usually takes 2 to 7 working days, depending on your pincode. Remote areas can take longer.
• Outside India: after dispatch, delivery usually takes 7 to 21 working days, depending on the country and customs clearance.

Courier and customs delays caused by weather, strikes, holidays or other events outside our control can happen, and we'll help you follow up with the courier.

Shipping charges

• Within India: free shipping when your products add up to ₹999 or more (before GST). Otherwise, the shipping charge is worked out at checkout from our courier partner's rates, plus GST.
• Outside India: the shipping charge is worked out at checkout from our courier partner's rates for your country, plus GST.
• The exact amount is always shown at checkout before you pay.

Import duties and taxes (orders outside India)

Orders delivered outside India may be charged import duties, taxes (such as VAT or GST) and customs fees by the destination country. These are paid by the customer, not by Filakaar. They aren't included in our prices or shipping charges, and are usually collected by the courier or customs before delivery. If an international parcel is refused or not collected because of these charges, we can't refund the order or the shipping.

Tracking your order

When your order ships, we email you the courier name and tracking number. You can also see it any time in Your account by signing in with the email you used to order.

Partial cash on delivery (India only)

On eligible orders delivered in India, up to ₹0, you can pay an advance of 30% of the order total online and the rest in cash when the parcel arrives. Please keep the balance ready. If a partial cash on delivery parcel is refused at delivery, the advance is not refunded, because it covers the shipping costs.

Address and delivery attempts

Please check your address, pincode and phone number before ordering. If a parcel is returned to us because the address was wrong or incomplete, or because nobody was available after the courier's delivery attempts, we can send it again for a fresh shipping charge.

Damaged or wrong items

If your order arrives damaged, defective or isn't what you ordered, see our Returns, refunds and cancellations policy. Please record an unboxing video when you open the parcel.

Questions

Email hello@filakaar.com or WhatsApp us on +91 83560 80394.